Privacy Policy
Effective Date: 23/07/2026
At Tails On Travel, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our domestic and international pet relocation services. By accessing our website or using our services, you agree to the practices described in this policy.
Information We Collect
When you contact us or request our services, we may collect your full name, email address, phone number, city, country, pickup and delivery address, travel destination, and details about your pet, including its breed, age, weight, vaccination records, microchip information, health certificates, and other travel-related documents. We may also automatically collect technical information such as your IP address, browser type, device information, pages visited, browsing activity, cookies, and analytics data to improve website performance and user experience.
How We Use Your Information
The information we collect is used to respond to your inquiries, prepare relocation quotations, arrange domestic and international pet transportation, process travel documentation, coordinate with airlines and authorities, provide customer support, improve our website and services, send important updates regarding your booking, and comply with applicable legal requirements.
Pet Information
To ensure a safe and smooth relocation experience, we collect information about your pet, including breed, age, weight, vaccination records, microchip details, health certificates, and travel documentation. This information is used only for transportation planning, airline requirements, veterinary compliance, customs clearance, and other legal obligations necessary for your pet’s journey.
Cookies
Our website uses cookies to improve browsing performance, remember your preferences, analyze website traffic, and provide a better user experience. You may disable cookies through your browser settings; however, some features of our website may not function properly.
Data Security
We use appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure. Although we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
Sharing of Information
We do not sell, rent, or trade your personal information. Your information may be shared only with trusted partners when necessary to complete your requested services, including airline partners, veterinary authorities, customs officials, logistics providers, payment processors, and government agencies.
Third-Party Services
Our website may contain links to third-party websites. These websites operate independently and have their own privacy policies. We are not responsible for their content or privacy practices, and we encourage you to review their policies before providing any personal information.
Data Retention
We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and maintain business records. Once no longer required, your information is securely deleted or anonymized.
Your Rights
Depending on your location, you may have the right to access your personal information, request corrections, withdraw consent, request deletion of your data, restrict processing, or receive a copy of your personal information. To exercise these rights, please contact us.
Children’s Privacy
Our services are intended for individuals aged 18 years or older. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page together with the updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us.
Tails On Travel
Phone: 91 7678675797
Email: info@tailsontravel.com
Website: www.yourdomain.com